Privacy Policy

Last Updated: February 1, 2026

Introduction

Qubit Forge Pty Ltd (“Qubit Forge,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this policy carefully. By accessing or using Qubit Forge, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Information You Provide

Account Information

When you create an account, we collect:

  • Email address
  • Username
  • Password (encrypted)
  • Profile information you choose to add (name, bio, organization)

Payment Information

For paid subscriptions, we collect billing information through our payment processor (Stripe). We do not store complete credit card numbers on our servers.

Submissions and Content

When you use the platform, we collect:

  • Quantum circuit code you submit
  • Challenge solutions and results
  • Performance data and metrics
  • Forum posts and comments

Communications

When you contact us, we collect:

  • Email correspondence
  • Support tickets
  • Feedback submissions

Information Collected Automatically

Usage Data

We automatically collect:

  • Pages visited and features used
  • Challenge attempts and completion rates
  • Session duration and frequency
  • Referring URLs and exit pages

Device and Technical Data

We collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Time zone and language settings

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve performance

See our Cookie Policy for details.

How We Use Your Information

Platform Operation

  • Provide and maintain the Qubit Forge platform
  • Process your challenge submissions and evaluations
  • Generate and display your performance profile
  • Manage your account and subscription

Platform Improvement

  • Analyze usage patterns to improve features
  • Develop new challenges and content
  • Train and improve AI feedback systems
  • Debug and fix technical issues

Communications

  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Send product updates (with your consent)
  • Notify you of changes to our policies

Research and Analytics

  • Aggregate and anonymize data for research purposes
  • Generate benchmarking data for institutional partners
  • Analyze platform-wide performance trends
  • Publish aggregated insights (never individually identifiable)

Legal and Security

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect against fraud and abuse
  • Maintain platform security

How We Share Your Information

With Your Consent

  • Public profile information you choose to share
  • Performance data shared with institutional cohorts you join
  • Leaderboard rankings (username only, unless you opt out)

Service Providers

We share information with third-party service providers who assist us in:

  • Payment processing (Stripe)
  • Cloud infrastructure (AWS/GCP)
  • Email delivery
  • Analytics
  • Customer support tools

These providers are contractually bound to protect your information and use it only for the services they provide to us.

Institutional Partners

For users in institutional cohorts:

  • Your performance data may be shared with your institution's administrators
  • Sharing is limited to data relevant to the institutional program
  • You are notified when joining an institutional cohort

Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you:

  • Benchmarking data for institutional partners
  • Research publications
  • Industry reports

Legal Requirements

We may disclose your information if required by law or if we believe disclosure is necessary to:

  • Comply with legal process
  • Protect our rights or property
  • Protect the safety of users or the public
  • Investigate potential violations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Retention

We retain your information for as long as your account is active or as needed to provide services.

  • Account Data: Retained until you delete your account
  • Submission Data: Retained indefinitely for platform improvement and research (anonymized after account deletion)
  • Payment Records: Retained as required for legal and accounting purposes
  • Support Communications: Retained for 3 years after resolution

You may request deletion of your account and personal data at any time (see Your Rights below).

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS) and at rest
  • Regular security assessments
  • Access controls and authentication
  • Monitoring and logging
  • Incident response procedures

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@qubitforge.com.au.

We will respond to requests within 30 days. We may need to verify your identity before processing requests.

International Data Transfers

Qubit Forge is based in Australia. Your information may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions where applicable
  • Other lawful transfer mechanisms

Children's Privacy

Qubit Forge is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If we become aware that we have collected such information, we will delete it.

If you believe a child under 16 has provided us with personal information, please contact us at privacy@qubitforge.com.au.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice on the platform

Your continued use of Qubit Forge after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices:

Email: privacy@qubitforge.com.au

Mail:
Qubit Forge Pty Ltd
Australia

Additional Information for Specific Jurisdictions

Australia (Privacy Act 1988)

We comply with the Australian Privacy Principles. You may lodge a complaint with the Office of the Australian Information Commissioner if you believe we have breached these principles.

European Economic Area (GDPR)

If you are in the EEA, our legal bases for processing include:

  • Contract performance (providing services)
  • Legitimate interests (platform improvement, security)
  • Consent (marketing communications)
  • Legal obligations

You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

California (CCPA)

California residents have specific rights under the CCPA, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information

We do not sell personal information as defined under CCPA.